Frequently Asked Questions

Our treats are made using real animal proteins, including meat, organs, and fish. When we manufacture products ourselves, we source raw proteins from the human food supply chain, ensuring a high standard of ingredient quality. For products brought in from trusted third-party suppliers, we carefully review sourcing and rely on supplier documentation to confirm ingredient integrity and handling practices.

Most B&T Pets treats are single-ingredient, meaning they contain one clearly identified protein source and nothing else. This simplicity supports transparency and makes it easier for pet parents to understand exactly what they’re feeding. When a product contains more than one ingredient, it is intentionally limited and clearly labeled. We avoid unnecessary complexity in all formulations.

No. We do not add artificial colours, flavours, or preservatives to our treats. Our processing methods—freeze-drying or dehydration—are used to naturally preserve products without chemical additives. This approach aligns with our belief that pets benefit most from foods that are as close to their natural state as possible.

Our treats are minimally processed, but they are not sold as raw diets. Freeze-drying and dehydration remove moisture while preserving much of the nutritional structure of the original ingredient. These methods allow for shelf stability and convenience while maintaining the integrity of the protein source

Our products are supplemental treats and supplements, not complete or balanced meals. They are intended to complement a complete diet, not replace it. Feeding guidelines are designed to support moderation and balance.

Novel proteins are protein sources that pets are less likely to have been exposed to through conventional diets. Examples include certain wild-harvested, regionally specific, or less commonly farmed proteins. Using novel proteins can support dietary variety and may be helpful for pets who have developed sensitivities to more common proteins.

Our products are supplemental treats and supplements, not complete or balanced meals. They are intended to complement a complete diet, not replace it. Feeding guidelines are designed to support moderation and balance.

Treats should be fed in moderation and generally make up no more than 10% of a pet’s daily caloric intake. This helps maintain nutritional balance while still allowing pets to enjoy variety. Portion size should be adjusted based on your pet’s size, age, activity level, and overall diet.