Customer Stories

At B&T Pets, we are guided by the belief that our pets’ health and happiness are shaped by the choices we make for them every day.

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We are continually inspired by the stories our customers share—stories of dogs and cats with sensitivities, allergies, or complex dietary needs, and the long journeys many pet parents take to find foods their pets can truly enjoy. Our vision is to help make that journey simpler: to help pet parents discover the right protein their pet can thrive on, and to restore the simple joy of giving a treat without worry.

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We are equally inspired by those whose pets can eat a wide variety of foods, yet whose caregivers choose to be intentional—recognizing the value of quality ingredients, thoughtful nutrition, and variety. These choices nourish not only the body, but also support mental engagement through different flavours, textures, and experiences.

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Together, these stories remind us why we do what we do.

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Join our community of passionate, informed pet parents, and explore real experiences that celebrate nourishment, trust, and the everyday care that helps our pets live healthier, happier lives.