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Store Policy
Customer Care
At B&T Pets, your satisfaction and your pet’s well-being are our top priorities. Our dedicated Customer Care team is here to assist you with product selections, order management, and any inquiries you may have.
You can reach us via email, live chat, or through our social media channels during business hours, and we strive to respond promptly to all your needs.
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We are committed to providing exceptional support, including expert pet care advice to help keep your furry friends happy and healthy. Your feedback is invaluable to us, and we welcome any suggestions to enhance your shopping experience.
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Thank you for choosing B&T Pets as your trusted partner in pet care. If you need assistance, don’t hesitate to contact our Customer Care team—we’re here to help!
Privacy & Safety
At B&T Pets, we are committed to protecting your privacy and ensuring the safety of your personal information. We collect essential data such as your name, contact details, and payment information solely to process your orders and enhance your shopping experience.
Your information is securely stored and used in accordance with our Privacy Policy, ensuring that your data is handled with the utmost care and confidentiality.
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We implement robust security measures, including encryption and secure payment gateways, to safeguard your information from unauthorized access and breaches. B&T Pets does not share your personal data with third parties except as necessary to fulfill your orders or comply with legal obligations. We adhere to all relevant data protection regulations, giving you control over your personal information and the assurance that your privacy is our top priority.
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Your trust is essential to us, and we continuously strive to maintain a safe and secure environment for all our customers. If you have any questions or concerns about your privacy or the security of your data, please contact our Customer Care team for assistance.
Wholesale Inquiries
At B&T Pets, we are excited to partner with businesses that share our passion for providing high-quality products for pets. Whether you own a retail store, operate an online shop, our wholesale program is designed to meet your needs.
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To explore wholesale opportunities with B&T Pets, please visit our dedicated Wholesale Page where you can find detailed information about our offerings, and benefits.
Ready to get started? Fill out our Wholesale Inquiry Form with your business details, and our wholesale team will get back to you promptly to discuss how we can support your business.
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Join the B&T Pets family and offer your customers the best in pet care products. We look forward to building a successful partnership with you!